What is the family-owned difference? As a customer, it is the feeling of gratitude you get when interacting with a family-owned and -operated company. It is knowing that you’re helping someone just like you fulfill their dreams. As an employee, it is knowing that you work for a company that understands the demands of family and everyday life. It is the appreciation you feel when the owner personally hands you your paycheck every week and says “thank you.” Mainly, the family-owned difference is being seen as a person and not just a number. 

The Paper Straw Factory Difference:

Our owner, Rick Robertson, has made himself available to anyone wanting to speak to him. He is open to any comments, concerns, questions, or complaints via email at rick@thepaperstrawfactory.com or phone at (864) 438-0862. You may also contact our manager, Morgan Reid, via email at hello@thepaperstrawfactory.com or phone at (864) 438-0862.

    The Paper Straw Factory is a family-owned and -operated company, and we plan to keep it that way. That’s why we have already started training the next generation of owners. The video below is of Freddy, the owner’s son. He absolutely loves helping us box and test the “tubos” as he calls them (Spanish for “tube”). He spends many days after school helping, watching, and learning what it takes to run a company. Yes, we understand he is only three years old, but we also know that nobody taught him how to inspect, straighten, and box straws. He learned simply by watching others do it.

    The Paper Straw Factory has paper straws available in quantities of 500, 4,000, or 96,000 to meet the needs of many markets including restaurants, food service, hospitals, hotels, and homes throughout the world.

    Orders may be placed online here, via email to hello@thepaperstrawfactory.com, or by phone at (864) 438-0862.

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