Frequently Asked Questions

What makes The Paper Straw Factory different?

We at the Paper Straw Factory are dedicated to utilizing sustainable products and replacing the raw materials that our paper straws require. That is why a portion of every sale will be donated to planting trees in US National Parks. We pledge to plant at least ten times more trees than our straws require.

Are the paper straws made in the USA?

Yes, our paper straws are 100% made in the USA by a third-generation manufacturer.

What is a paper straw made of?

Our paper drinking straws contain non-toxic paper and glue that are designed to last longer in cooler liquids. Our paper is coated with an all-natural wax.

Are they biodegradable paper straws?

The paper we use to manufacture our paper straws in soil and seawater biodegradable. That means that our paper straws will biodegrade within a few months instead of clogging our grounds and seas throughout our great grandchildren’s lifetimes.

Are they compostable paper straws?

While we believe that our paper drinking straws are compostable, they are currently being tested to become compostable certified.

Are they recyclable paper straws?

While the materials that go into paper straws are recyclable, the straws are too thick for many recycling plants to process. Please contact your local recycle center for more information on their accepted products.

Can you buy bulk paper straws?

Our high-quality paper straws are available in boxes of 6,000 straws each. Additional quantities may be available upon request.

Can you buy smaller quantities of paper straws?

Yes, we offer a consumer box of 500 paper straws that can come wrapped or unwrapped.

What size of paper straws are available?

Our most common size is the jumbo straw, which is 7.75” long. Additional sizes may be available upon request. Specialty orders may include an upcharge.

What colors/designs are available?

Our standard straw is plain white. Additional colors and/or designs may be available upon request. Specialty orders may incur an upcharge.

Can paper straws be used in hot drinks?

No, paper straws are not intended for use in hot drinks.

Can paper straws be used in cold drinks?

Yes, paper drinking straws have proven to last longer in cool or cold drinks.

How can I place an order?

Order for paper straws may be placed online here, via email, or via telephone.

Do you offer free paper straw samples?

We are more than happy to provide free samples upon request. Simply contact us or submit a contact form here. We will be in touch with you as soon as possible.

What is our shipping and return policy?

Shipping

Our preferred shipping method is UPS. This allows for customers to ship directly on their UPS collect account or as PP&A (prepay & add). Other shipment methods may be available upon request and may come with an upcharge.

Return

The Paper Straw Factory enforces a no return policy once the package is delivered at its destination. Exceptions for defective or damaged goods may be made on a case-by-case basis. Please contact us if these issues arise.